Major Web Failure Hits Dozens Websites and Mobile Apps

A large-scale internet disruption has affected numerous online platforms and mobile apps worldwide, with users experiencing problems getting online after problems at Amazon’s online infrastructure system.

The affected platforms comprise Snapchat, the gaming platform Roblox, the messaging service Signal, and Duolingo, along with multiple Amazon-operated operations like its primary shopping website and the Ring doorbell home security firm.

Across the United Kingdom, the financial institution Lloyds was impacted in addition to its subsidiaries the bank Halifax and Bank of Scotland, with also reports of difficulties accessing the HM Revenue and Customs website on that morning. Also in the UK, several Ring users used social media to state their doorbells were not working.

In the UK alone, reports of disruptions on individual applications totaled the thousands for each app.

Officials confirmed that the problem started in the Atlantic coast of the US at AWS, a section that provides essential online backbone for many companies, who rent out capacity on AWS infrastructure. Amazon Web Services is the world’s largest online services system.

Just after late night (PDT) in the United States (morning UK time), officials reported “increased failure rates and latencies” for Amazon's platforms in a area on the east coast of the America. The ripple effect seemed to disrupt platforms around the world, with the Downdetector site indicating problems with the corresponding services in various regions.

Cisco’s Thousand Eyes, a service that tracks online failures, additionally noted a rise in problems on that morning, and numerous instances found in the Virginia area, the location of Amazon’s US-East-1 region where the company stated the problems began.

Donald Smith Jr.
Donald Smith Jr.

A tech enthusiast and writer passionate about innovation and self-improvement, sharing insights from years of experience.